Shipping Policy
Shipping Methods
We offer several shipping methods to meet your needs:
Standard Shipping
Estimated delivery time: 3-7 business days
Available for all domestic orders
Express Shipping
Estimated delivery time: 1-3 business days
Available for most domestic orders
Overnight Shipping
Estimated delivery time: 1 business day
Available for select zip codes
International Shipping
Estimated delivery time: 7-15 business days
Available for most countries
Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your order, and your shipping destination.
Domestic Shipping Rates
| Order Total | Standard Shipping | Express Shipping | Overnight Shipping |
|---|---|---|---|
| Under $50 | $6.99 | $12.99 | $24.99 |
| $50 - $99.99 | $4.99 | $9.99 | $19.99 |
| $100 - $199.99 | Free | $7.99 | $15.99 |
| $200+ | Free | Free | $9.99 |
International Shipping
International shipping rates vary by country. You can calculate the exact shipping cost during checkout by entering your shipping address.
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Processing Time
Orders are typically processed within 1-2 business days. Processing time does not include shipping time.
During peak seasons (such as holidays), processing time may be extended to 3-4 business days.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order status by:
- Using the tracking number provided in your shipping confirmation email
- Logging into your account and viewing your order history
- Contacting our customer service team with your order number
Shipping Restrictions
We do not ship to the following locations:
- PO Boxes (for certain oversized items)
- APO/FPO military addresses
- Some remote areas with limited delivery service
Additionally, certain products may have shipping restrictions due to size, weight, or regulatory reasons. These restrictions will be noted on the product page.
International Shipping Information
When shipping internationally, please be aware of the following:
- Customs duties and taxes are the responsibility of the recipient
- Some products may be subject to import restrictions in certain countries
- Delivery times may be affected by customs processing
- We are not responsible for packages lost or delayed due to customs issues
Please check with your local customs office for information regarding import duties, taxes, and restrictions before placing your order.
Shipping FAQs
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email once your order has been shipped.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us immediately at info@bbmart.com. We can only change the address if the order has not yet shipped.
What should I do if my package is lost or damaged?
If your package is lost or damaged during shipping, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.
Do you offer free shipping?
Yes, we offer free standard shipping on domestic orders over $100. We occasionally offer free shipping promotions, so be sure to sign up for our newsletter to stay informed.
How do I track my international order?
International orders can be tracked using the tracking number provided in your shipping confirmation email. Please note that tracking information may be limited for international shipments once they leave the United States.
Contact Us
If you have any questions about our shipping policy, please contact us:
Policy Updates
This shipping policy is effective as of October 1, 2023. We reserve the right to update this policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.